Warranty and Returns

Welcome to suCCess! 

This website is operated and controlled by suCCess menswear (Agwani Fashions Pvt. Ltd.). 

While visiting or purchasing something from our website, you engage in our services and agree to our set of terms and conditions. These terms are applicable to all users including browsers, customers, vendors or content distributors. We reserve the right to change the set of terms in the agreement. Whenever we do so, it will be updated on this page  

You are requested to carefully read the terms before accessing our website. Kindly refrain from using the website and associated services if you do not agree with the terms & conditions.  

  1. General Conditions

Our product and services cannot be used to engage in any unlawful or unauthorised conduct that is contrary to the jurisdiction. Our product, marketing, content, graphics, film, and packaging cannot be reproduced, copied, or resold. 

For any purchases made at our website, you pledge to provide relevant, complete, and accurate information, and must not send any worms, viruses, or any other disruptive programming. 

Any infringement or violation of its terms would result in your services being immediately terminated and can lead to legal action. 

  1. Pricing

We have a strict pricing policy and all the prices are carefully calculated and we rarely fluctuate with them. All the products on the website as well as the ones available on our offline stores are in parity. 

When we modify the prices of any of our products, it will be updated on our webpage. Articles that have been discontinued might no longer be available on the website. 

  1. Products and services

We retain the right to reject any online orders with us. This could be due to the unavailability of merchandise, lack of logistical assistance in your area, or payment issues with our payment gateway partners. Certain products and merchandise may only be available online via the website and lead to limited quantities. 

We have made a concerted effort to represent the colours and images of our merchandise that show in the market as precisely as possible. We do not guarantee that the color seen on your computer monitor is exact. 

  1. Delivery and Shipping

We are shipping our products PAN India, and usually dispatch those that are in stock within one business day. 

We do charge a nominal fee for delivery. There’s however no COD option available. Allorders are prepaid. 

We’ll send everyone an email notification to track the order if the logistics partner authorizes it. Shipping time cannot be guaranteed due to unforeseen circumstances or any external factor. Fees for shipping are non-refundable. 

  1. Warranty and Returns

We do offer exchanges and returns of the items within 14 days from the date of purchase. No items shall be considered for a return or exchange beyond this. 

Once we receive the product, our Quality Check department would do a review of the garment and only then initiate the return / exchange requested by you.  

We try our best to offer a pickup service when requested for an exchange, but we cannot guarantee it. In these rare cases, we would request the customer to ship the product themselves. However, in both the conditions, return courier charges shall be borne by the customer himself. 

The product must be in the same condition as when you received them, unworn or unused, with all the tags, and in their original packaging to be eligible for a return/exchange. We would only be able to proceed with the return/exchange once the product is verified by our quality check department. 

We would not be able to accept items returned to us without you requesting a return for the same or even after the eligible return period (14 days from day of delivery) has ended.  

Goods might be recycled or discarded without warning if we receive an unexpected in-bound delivery for an ineligible return. We will not be able to exchange or refund the product and shall not reimburse you for any expense borne by you. 

Refunds will be made to the customer by the original mode of payment. 

Please contact info@successmenswear.com via the email you used to make the purchase, online or offline, to notify us of any manufacturing defects or reach out for any other query. We would look into the matter carefully and revert. 

We might not be in the position to accept any standard or defective product request beyond 7 business days from the date of delivery. 

  1. Damages and Issues:

Please verify the order upon receipt and notify within 7 days of the day of delivery if an item is defective, damaged, or you have received the incorrect item so that we may correct the situation. 

7. Non-returnable items and exceptions: 

Products marked as sale cannot be returned or exchanged once delivered.  

We do not accept returns on items sold with gift cards. 


  1. 8. Indemnification

You agree to hold harmless Agwani Fashions Work Pvt. Ltd., our subsidiaries, employees and suppliers, harmless from any claim or demand, including reasonable attorneys' fees. 

  1. 9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. 


  1. 10. Privacy Policy 

We do not sell or rent Your Information to third parties for their marketing purposes without your explicit consent and we only use Your Information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is our most important assets. We store and process your Information on computers located at secured Centre that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to Your Information being transferred or used in this way please do not use the website. 

We use your personal information for internal purposes such as processing and keeping you informed about your orders. Your order related information is shared with our symbiotic ecosystem partners like order management systems, logistic partners, order and customer service partners and other such entity involved directly or indirectly in process your order, service, fulfilment or customer service. 

Under no circumstances do we rent, trade or share the personally identifiable information that we have collected from you, with any other company for their marketing purposes, without your consent. We reserve the right to communicate Your Information to any third party that makes a legally-compliant request for its disclosure. However, we will not disclose your name, address and other information which identifies you personally to any third party not part of our symbiotic ecosystem without your consent. We reserve the right to collect general demographic and other anonymous information that does not personally identify you. This information is not associated with your personally identifiable information and cannot be linked to you personally. 

If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any personally identifiable information that we have collected from/ about you, please e-mail your request to info@successmenswear.com 

We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. Cookies enable this website to recognize the information you have consented to give to this website and help us determine what portions of this website are most appropriate for your needs. We may also use cookies to serve advertising banners to you. These banners may be served by us or by a third party on our behalf. These cookies will not contain any personal information. 

Whether you want your web browser to accept cookies or not is up to you. If you have not changed your computer's settings, it is most likely that your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely. But this may significantly impact your experience with our website and may make parts of our website non-functional or inaccessible. We recommend that you leave them turned on. 

We use third-party service providers to serve advertisements on our behalf across the internet and sometimes on this website. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. 

We use some third-party services for analysing, communicating, tracking and storing your information to serve you better. These third-party services may collect anonymous information about your data for enhancing the services, feature and tools. This information is strictly protected and secured by the use of latest technology and security tools. We ensure safety of your information 

 “Your Information" means as any information you provide to us in the registration, buying or listing process, in the feedback area or through any other means, including e-mail feature. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number and email address. If you sign up to receive a newsletter, we will collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you.  

The terms "we", "us" or "our" refer Agwani fashions Pvt. Ltd.  






  1. Contact information

Any queries regarding the service terms or privacy policy can be directed towards us via email at info@successmenswear.com 

You can also write on our registered address:  

Lemon Fresh, 
Block -II, 1st floor, 
29/1, Kalabagan lane, 
Howrah -711 104